Terms & Conditions

1. About Registra

Registra provides professional business registration, licensing, compliance, taxation, and advisory services to businesses and entrepreneurs across India.

Our services may include:

• Company Registration
• LLP Registration
• GST Registration & Compliance
• FSSAI Registration
• MSME Registration
• Import Export Code (IEC)
• Trademark & IP Assistance
• Income Tax & ROC Compliance
• Business Advisory Services

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age.
• The information you provide is accurate and complete.
• You are legally authorized to act on behalf of yourself or your business.
• You have the legal authority to submit documents for registrations or statutory filings.

3. Scope of Services

Registra provides professional assistance in preparing, reviewing, and submitting applications to the relevant government authorities.

Approval of registrations, licenses, certificates, or applications is solely at the discretion of the respective government department.

Registra cannot guarantee:

• Approval of any application
• Processing timelines
• Government response times
• Issuance of certificates or licenses

Government authorities may request additional information or reject applications based on applicable laws.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information.
• Submit authentic documents.
• Respond promptly to requests for additional information.
• Inform us immediately if submitted information changes.
• Ensure that all documents are genuine and legally valid.

You are solely responsible for any consequences arising from incorrect, misleading, or fraudulent information.

5. Fees & Payments

Service fees are communicated before work begins.

Payments may include:

• Professional service charges
• Government fees
• Stamp duty
• Third-party charges
• Applicable taxes (GST)

Unless otherwise stated:

• Fees are payable in advance.
• Government fees are non-refundable once submitted.
• Work will commence only after payment confirmation.

6. Refund Policy

Professional service fees may be refundable only if work has not commenced.

No refunds will be provided for:

• Government fees
• Filing charges
• Applications rejected by government authorities
• Delays caused by incomplete documentation from the client
• Services already rendered

Refund requests are reviewed on a case-by-case basis.

7. Processing Time

Estimated timelines displayed on our website are approximate.

Actual processing depends on:

• Government departments
• Verification procedures
• Client document submission
• Public holidays
• Technical issues on government portals

Registra is not liable for delays beyond its control.

8. Document Verification

You confirm that:

• All uploaded documents are genuine.
• You have permission to use and submit them.
• Documents do not violate any applicable law.

Registra reserves the right to refuse service if fraudulent or suspicious documents are identified.

9. Compliance with Laws

Clients are responsible for ensuring their business complies with applicable Indian laws and regulations.

Our advisory services are based on the information provided by the client and prevailing legal requirements.

10. Intellectual Property

All content on the Registra website, including:

• Logo
• Branding
• Graphics
• Website design
• Text
• Icons
• Layout
• Software

is the property of Registra unless otherwise stated.

You may not reproduce, modify, distribute, or use our content without prior written permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and processing of your information as described in our Privacy Policy.

12. Third-Party Services

Our services may involve third-party providers such as:

• Government portals
• Payment gateways
• Verification services
• Cloud storage providers

Registra is not responsible for the availability, performance, or privacy practices of these third-party services.

13. Limitation of Liability

To the maximum extent permitted by law, Registra shall not be liable for:

• Government rejections
• Processing delays
• Loss of business opportunities
• Indirect or consequential damages
• Loss of profits
• Technical issues on third-party platforms
• Errors arising from inaccurate client information

Our total liability shall not exceed the professional service fee paid for the relevant service.

14. Cancellation of Services

Registra reserves the right to suspend or terminate services if:

• False information is provided.
• Fraudulent documents are submitted.
• Payments remain unpaid.
• Clients misuse our services.
• There is a violation of these Terms.

15. Force Majeure

Registra shall not be held liable for delays or failures caused by events beyond our reasonable control, including but not limited to: natural disasters, government actions, internet outages, system failures, strikes, pandemics, war, or power failures.

16. Indemnification

You agree to indemnify and hold harmless Registra, its employees, directors, partners, and representatives against any claims, losses, liabilities, damages, or expenses arising from: false information submitted by you, misuse of our services, violation of applicable laws, or breach of these Terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kerala, India.

18. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

19. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: